Privacy Policy

Welcome to Integr8 Building Services Ltd Privacy Policy

Your privacy is critically important to us.

Last Updated: 20th December 2019

 

Integr8 provides complete fire detection and suppression systems and services across London. Delivering fire protection within the commercial, industrial, healthcare, retail, transport and technology sectors.

 

Integr8 Building Services Ltd is located at:

203-205 High Street Orpington, London BR6 0PF

London, England

For any issues or concerns with our privacy policy, please contact enquiries@i8.london or call 01689 422423.

 

Integr8 Building Services Ltd (“us”, “we”, or “our”) operates the https://i8.london website (hereinafter referred to as the “site” or “website”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data. The Privacy Policy for Integr8 Building Services Ltd has been created with the assistance of TermsFeed (Some items have been changed, added to and/or removed by Integr8 in order to cater to the specific needs of Integr8 Building Services Ltd).

We use your data to provide and improve the website. By using the site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://i8.london.

Note: Please be aware that this policy is occasionally updated, so please check our website regularly for any changes.

 

Definitions

Website / Site

The site/website is the https://i8.london website operated by Integr8 Building Services Ltd

 

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

 

Usage Data

Usage Data is data collected automatically either generated by the use of the service or from the website infrastructure itself (for example, the duration of a page visit).

 

Cookies

Cookies are small files stored on your device (computer or mobile device).

 

Information collection and use

We collect several different types of information for various purposes to provide and improve our Service to you.

 

 

Website Visitors

 

Like most website operators, Integr8 Building Services Ltd collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Integr8 Building Services Ltd.’s purpose in collecting non-personally-identifying information is to better understand how Integr8 Building Services Ltd.’s visitors use its website. In the future, Integr8 Building Services Ltd may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Integr8 Building Services Ltd also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://i8.london blog posts. Integr8 Building Services Ltd only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

 

 

Types of Data Collected

Gathering of Personally-Identifying Information

Certain visitors to Integr8 Building Services Ltd.’s websites choose to interact with Integr8 Building Services Ltd in ways that require Integr8 Building Services Ltd to gather personally-identifying information. The amount and type of information that Integr8 Building Services Ltd gathers depends on the nature of the interaction.

For example: Integr8 ask visitors who sign up for blog updates at https://i8.london to provide a name and email address.

This personal data will be collected when you choose to complete a contact form, currently titled ‘Do you have a project you wish to discuss?’. Your personal data may also be collected through other methods such as if you are to contact us by phone, email or otherwise regarding any of our products and services or during the purchasing of any product or service. This will allow us to remain on contact with you regarding your queries.

When filling in this form, the details that you provide will come into the enquiries@i8.london inbox and we will respond as soon as possible – details on retention of data are outlined below.

If you provide us with personal data about a third party individuals, groups or companies (for example: your suppliers or vendors that you require us to liaise with), you warrant that you have obtained the necessary and required express consent from that third party for the disclosure and use of any of their personal data, for the defined purpose.

 

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name, Last Name, Trading Name and/or Company Name
  • Cookies and Usage Data

 

Usage Data

We may also collect information how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


 

Tracking and Cookies Data

We may use cookies and similar tracking technologies to track the activity on our website and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

 

Examples of cookies we use:

  • Session Cookies.We use Session Cookies to operate our Service.
  • Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies.We use Security Cookies for security purposes.

 

Links to External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

 

Aggregated Statistics

Integr8 Building Services Ltd may collect statistics about the behaviour of visitors to its website. Integr8 Building Services Ltd may display this information publicly or provide it to others. However, Integr8 Building Services Ltd does not disclose your personally-identifying information.

 

Use of Data

Integr8 Building Services Ltd uses the collected data for various purposes, these may include but are not restricted to:

  • To provide and maintain the website,
  • To notify you about changes to our website,
  • To allow you to participate in interactive features of our website when you choose to do so,
  • To provide analysis or valuable information so that we can improve the website,
  • To monitor the usage of the website,
  • To detect, prevent and address technical issues,
  • To contact you regarding projects and contracts,
  • To provide you with products and services,
  • To enable us to identify you and any associated projects and enable us to contact you regarding this,
  • To provide customer care including responses to customer requests,
  • To provide you with information about products or services that you request from us or which we feel may be of interest to you, where you have consented to be contacted for such purposes,
  • To carry our marketing and statistical analysis,

If you are to move forward with a contract or project, the information that you provide us with will be used in other ways, this will be discussed with you prior.

 

Retention of Data

Any personal data/company data we collect about you, we will be stored for the duration of the period that we are dealing with your query or through the duration that you are a customer of Integr8 Building Services Ltd. We will keep your data only for as long as we need to, in accordance with applicable laws.

If you do not provide any additional information than is required on our website, no additional information will be attained, stored, processed or handled.

 

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your town, county or country where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, within the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Integr8 Building Services Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

 

Transfer of Data specifics

Integr8 will use the following information that you provide to remain in contact with you:

  • Name
  • Email Address

These will only be stored within the contact form response that will be sent to the enquiries@i8.london inbox.

If you go choose purchase products and services from Integr8, your data will then be stored and processed in order to provide the best possible communication and services.

 

Third Party

Integr8 will never sell your personal data to third parties for marketing or advertising purposes.

If you are a client – Your personal data will only be shared with third parties for the provision of our products and services (e.g. suppliers, business partners, vendors, service providers). We will only share information that is necessary and will ensure that your personal data is secure and not used for marketing purposes.

 

Data collected – Contract agreements:

If you choose to contact us, liaise with our team and confirm a contract, we will then require access to additional information that you choose to provide. This may include but is not limited to:

  • Contact/Delivery and Invoicing Address
  • Contact Phone Numbers
  • All accounting activities including historical payment information, bank details, company registration numbers and copy correspondence.

The details being collected will be discussed with you when confirm/discuss your contract.

 

Post-contract:

If you, as a client, decide to remain in contact, the following information may be passed on to Trust Pilot or similar, in order to attaint reviews and feedback.

  • Name
  • Email
  • Reference Number

 

Disclosure of Data

Legal Requirements

Integr8 Building Services Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Integr8 Building Services Ltd
  • To prevent or investigate possible wrongdoing in connection with the website
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

As an European citizen, under GDPR, you have certain individual rights. You can learn more about these guides in the GDPR Guide.

 

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

 

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us:

If you have any questions about this Privacy Policy, please contact us:

 

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